15 Features That Every Telehealth App Should Have for Both Patients and Doctors
February 19, 2025 (Investorideas.com Newswire) The IQVIA survey states that over 350,000 digital healthcare applications are already accessible. It's easy to see that different healthcare applications differ in the services they provide. Telehealth products may include symptom checks, medication trackers, and in-app conversations; mental health applications include relaxation methods, sleep monitors, and in-app incentives.
Features for Doctors on Telemedicine Apps
Patients globally get rapid consultations from physicians using telemedicine applications, transforming healthcare. A powerful telemedicine app development solution helps medical practitioners manage patient data, expedite conversations, and provide more tailored treatment.
1. Doctor Profile
This page contains the entire profile of a specific medical practitioner. The doctor's profile may include information on their medical license, the number of years they have practiced medicine, and the clinics they have worked at in the past and present. Other basic characteristics include their name, picture, educational background, and medical specialty.
2. Information Regarding Patients and EMR
Electronic medical records are healthcare's CRM. This system may centralize patient appointments, diagnoses, and other medical data. Electronic medical records (EMR) aim to alleviate physicians' everyday paperwork burden.
Beyond that, electronic medical records also aid in controlling security concerns like unauthorized access to patient data. For instance, developers may enable several levels of access in EMR, allowing for the possibility of restricting full patient card access to a certain physician.
3. Managing Appointments and Integrating Calendars
Telemedicine solutions include a patient scheduling tool, among other useful features. Clinicians may use this feature to set up online consultations, telehealth examinations, seasonal immunizations, virtual visits, and repeat appointments.
Accessible from various offices and including cross-schedule connections with other medical offices or clinics (where a patient obtains healthcare services), the online appointment system should be a standalone product or an integrated feature. Patients may also be able to use the calendar to arrange their appointments.
4. RPM, or remote monitoring of patients
When patient vitals must be monitored constantly, the RPM module is essential. Doctors must stay in touch with patients to treat cancer, excessive cholesterol, diabetes, and blood infections.
Wearables and other IoMT devices may help. However it's the developer's responsibility to make sure the app works with such devices and can keep data flowing securely to doctors and nurses.
5. Online prescriptions
Telemedicine applications are crucial for physicians to generate, alter, manage, review, and distribute drug prescriptions without seeing the patient. Electronic prescriptions may enhance medication administration efficiency and safety in healthcare.
The electronic prescription system interfaces with the hospital's electronic health record system and sends a doctor's prescription to the patient's chosen drugstore or one that delivers via doorstep. With complete safety and oversight.
In addition to that, the electronic prescription system can keep track of previous prescriptions, insurance companies, and the pharmacies that were given medicine orders.
6. Meeting using video call
Healthcare video conferencing features should extend beyond basic call options such as Zoom or FaceTime. In addition to standard features like a waiting room, meeting recording, and file exchange, a healthcare video conferencing tool should have a knowledge base with all the relevant educational materials, reports, and analytics. This is where doctors should be able to find patient-related information, such as personal data, call history, billing details, and more. Doctors and patients should also be able to use the scheduling option to arrange for the next online meeting.
7. Sharing information inside the corporate
In cases when a single patient is receiving treatment from more than one physician, this function would be invaluable. Doctors and nurses might speed up the medical system by instantaneously sharing patient updates. In this instance, the patient must always know what's occurring with their data.
Features of the Telemedicine App for Patients
8. Page for Your Profile
An integral component of any system that keeps track of patients' vital information, including their name, age, gender, address, phone number, email, photo, and alternate contact details for emergencies.
9. Visual representations
Patients and physicians alike could benefit from the app's addition of dashboards. Dashboards may show patients their medical history, current medicines, and even their doctors' suggestions from prior visits.
While perusing a healthcare product's dashboard, one may get a sense of the app's user interface and overall impression. But they also aid in making sure consumers don't get lost in mountains of medical data by presenting it all clearly and concisely.
10. Checker for symptoms
A symptom checker in a telemedicine app may help patients monitor their symptoms and health.
The software asks the user a series of questions to assess their health and then offers advice on how to limit their diagnosis.
Since only a medical expert should have the authority to make a final determination on a patient's diagnosis, the app should also generate a related report and transmit it to the doctor automatically.
11. Schedule a meeting
The app should allow users to schedule doctor's appointments. Users may see available slots in their doctor's calendar and book the appointment appropriately when this module is integrated with other patient-facing elements of telemedicine apps, including Calendar.
Users may discover the healthcare professional that best suits their demands with the use of the booking system's search tool and filters.
12. Built-in chat
In situations when an hour-long medical consultation is unnecessary, the telemedicine app may include a video tool for live connection with physicians and text chat so patients can have their questions addressed quickly.
Patients need to be able to attach media assets (pictures, videos, documents, etc.) in addition to text messages while using a chat feature in an app. Given that we are discussing healthcare, where media quality is paramount, it is essential that developers also guarantee the integrity of user-sent files.
13. Push notifications
While many find alerts to be an obnoxious feature, they are essential for healthcare items. Patient appointments and drug administration processes may be reminded via alerts and reminders. These alerts and reminders can also inform patients about test results and any necessary preventive actions or precautions for their medical condition.
Patients seeking an out-of-stock medication may also benefit from push alerts for telemedicine goods. The app might notify the user that "the medicine 'X' you were looking for is now available" or provide them with the details of physical pharmacies that carry this drug.
14. Gateway for making payments
To provide consumers with a smooth user experience and make sure they can pay for healthcare services without leaving the app, it is vital to integrate in-app transactions. Users with disabilities and the elderly would greatly benefit from this functionality.
Developers may also enable healthcare providers to offer patients discount codes or coupons that can be used at checkout, in addition to the most popular payment methods like credit cards, PayPal, Apple Pay, and Google Pay (recently, telemedicine apps even began to offer to pay for doctor's services with cryptocurrency).
15. Review and Ranking
Reviews and ratings may be an add-on to a booking system or a separate feature in and of itself. In addition to the ratings, this section should provide patients with all the necessary information on the doctor, including their picture, name, gender, specialty, rates, and more.
These telehealth app capabilities might be integrated with the search module to prioritize highly rated physicians. On the other hand, a feedback area allowing people to rate and evaluate specific healthcare providers would be a fantastic addition.
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