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AI Eye Episode 464: GBT Receives Notice of Allowance for IC Patent and NICE (NasdaqGS: $NICE), inContact Introduces CXone Performance Analytics with Salesforce (NYSE: $CRM) Einstein Integration

 

Point Roberts, WA and Vancouver, BC - October 29, 2020 (Investorideas.com Newswire) Investorideas.com (www.investorideas.com), a global investor news source covering Artificial Intelligence (AI) brings you today's edition of The AI Eye - watching stock news, deal tracker and advancements in artificial intelligence.

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AI Eye Episode 464: GBT Receives Notice of Allowance for IC Patent and NICE (NasdaqGS: $NICE), in Contact Introduces CXone Performance Analytics with Salesforce (NYSE: $CRM) Einstein Integration

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Today's Column - The AI Eye - Watching stock news, deal tracker and advancements in artificial intelligence

Stocks discussed: (OTCPINK:GTCH) (NasdaqGS:NICE) (NYSE:CRM)

GBT Technologies Inc. (OTCPINK:GTCH) has received a notice of allowance from the United States Patent and Trademark Office for its 3D, Monolithic, multi-dimensional, multi-plane, memory structure for integrated circuits patent. Danny Rittman, GBT's CTO, explained the patent:

"We believe this invention will open a whole world of possibilities for mega-chips with numerous possible features. We believe silicon structures in the shape of honeycomb, and hexagonal structural layout, can significantly increase the silicon surface for transistors, enabling a new generation of microchips. We intend to explore various practical uses for this technology including with memory cells, micro solar cells and MEMS chips, we believe enabling larger silicon areas will create new horizons for the creation of advanced, miniaturized electro-mechanical systems like micro-sensors and micro-actuators with the goal of creating advanced AI, CPU and powerful GPUs within smaller areas."

NICE inContact, a subsidiary of NICE Ltd. (NasdaqGS:NICE), has introduced CXone Performance Analytics integrated with AI-powered analytics application Salesforce Einstein from Salesforce (NYSE:CRM). This solution enhances contact center performance by "analyzing blended contact center and CRM data and pinpoints specific recommendations to improve key performance indicators (KPIs)," according to the press release. Paul Jarman, NICE inContact's CEO, explained:

"In these uncertain and challenging times, organizations need deep insights into changing trends and contact center performance. We are thrilled to provide this unique, easy-to-understand AI-powered analytics application that shows customer experience leaders and contact center supervisors what's really impacting their contact center performance, identifying exactly where their issues are and what they can do to fix them."

Global AI in Fintech Market to Reach $31 Billion by 2027

A report published by Verified Market Research finds that the global AI in Fintech market will grow from $6.33 billion in 2019 to $31 billion by 2027 with a compound annual growth rate (CAGR) of 21.9 percent in the forecast period 2020-2027. According to the report description, AI use in the Fintech market is being driven by a "rapid rise in requirement for virtual assistance for customer support and increase in availability of data sources," as well as "rising disposable income and increased digitalization."

Sam Mowers, Investorideas.com

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