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The AI Eye: IBM (NYSE:IBM) Watson Leveraged by Spains Cerealto Siro Foods, NICE (NasdaqGS:NICE) Introduces Quality Central Insight and Nuance (NasdaqGS:NUAN) AI-Powered Services Adopted by Canadas Northern Health

 

Point Roberts, WA and Vancouver, BC - June 6, 2019 (Investorideas.com Newswire) Investorideas.com (www.investorideas.com), a global investor news source covering Artificial Intelligence (AI) brings you today's edition of The AI Eye - watching stock news, deal tracker and advancements in artificial intelligence.

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The AI Eye: IBM (NYSE:IBM) Watson Leveraged by Spain's Cerealto Siro Foods, NICE (NasdaqGS:NICE) Introduces Quality Central Insight and Nuance (NasdaqGS:NUAN) AI-Powered Services Adopted by Canada's Northern Health

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Today's Column - The AI Eye- Watching stock news, deal tracker and advancements in artificial intelligence

Stocks discussed: (NYSE:IBM) (NasdaqGS:NICE) (NasdaqGS:NUAN)

Spanish food company Cerealto Siro Foods has employed IBM (NYSE:IBM) Watson to detect trends and inspire ideas in its food production process. A new snack created by the company - rice cakes with pea and lentil - was suggested by artificial intelligence-acquired data. Ángel Castán, head of the Consumer and Retail sector at IBM Spain, commented:

"Artificial intelligence augments the work of the researcher when it comes to finding inspiration for creating new recipes and products. The food industry now has a powerful assistant to help avoid hours of work and provide deep levels of insight to support decision-making and suggest appealing combinations of ingredients you may never have thought of."

NICE Ltd. (NasdaqGS:NICE) has introduced a new contact center quality management innovation based on speech analytics technology called NICE Quality Central Insight. The new service analyzes written and spoken content from interactions to identify performance issues and provide targeted evaluations to help improve contact centre performance. Barry Cooper, President, NICE Enterprise Product Group, commented:

"Contact centers are challenged to monitor and deliver consistent, superior quality of service over the myriad of channels that customers demand. Furthermore, manual quality management processes hinder program effectiveness. NICE Quality Central Insight allows contact centers to take a holistic approach and reinvent their quality assurance programs to drive greater efficiency and offer exceptional customer service, giving them a clear competitive advantage."

Canada's Northern Health, which delivers healthcare services across northern British Columbia, has adopted the AI-powered Dragon Medical One (DMO) and PowerMic Mobile (PMM) platforms from Nuance Communications, Inc. (NasdaqGS:NUAN). Both services provide speech recognition solutions for Northern Health and streamline the documentation process for patients. Lisa Gregoire, Director of Health Information Management at Northern Health, said:

"We needed a solution that would help us de-silo the Canadian healthcare system, provide our workforce with an efficient way to accurately capture a patient's complete story at the point-of-care, and provide an integrated approach across the care continuum-this is where Dragon Medical One was magic."

AI in Fintech to Reach $7.93 Billion Globally by 2025

Research from Report Consultant finds that the global AI in fintech market will grow to $7.93 billion by 2025 with a compound annual growth rate (CAGR) of 40 percent, according to a press release from Industry Reports. An excerpt from the press release reads:

AI in FinTech focuses on how AI changed financial services. Recognizing the fact that start-ups in the financial industry should act as high-tech companies while respecting financial regulation, they emphasized the complexity of Fintech. Fintech relinquishes traditional financial practices that adhere to its customers' financial inclusion and credit accessibility and customization. Artificial Intelligence enables FinTech in real time. AI creates a deep personalization. FinTech prioritizes the speed of financial services. FinTech changes the business model of financial services. Banks and FinTech companies do not pursue simple business collaboration.

Sam Mowers, Investorideas.com


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