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The AI Eye: IBM (NYSE:IBM) Expands "New Collar" to Ready France for Digital Economy, Accenture (NYSE:ACN) Introduces INTIENT Platform and NICE (NasdaqGS:NICE) Announces Smart Digital Conversations


Point Roberts, WA and Vancouver, BC - May 16, 2019 ( Newswire) (, a global investor news source covering Artificial Intelligence (AI) brings you today's edition of The AI Eye - watching stock news, deal tracker and advancements in artificial intelligence.

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The #AI Eye: IBM (NYSE: $IBM) Expands "New Collar" to Ready France for Digital Economy, Accenture (NYSE: $ACN) Introduces INTIENT Platform and NICE (Nasdaq: $NICE) Announces Smart Digital Conversations

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Today's Column - The AI Eye- Watching stock news, deal tracker and advancements in artificial intelligence

Stocks discussed: (NYSE:IBM) (NYSE:ACN) (Nasdaq:NICE)

IBM (NYSE:IBM) has announced the expansion of its "New Collar" program into France to help French workers transition to the new economy typified by AI, digital and hybrid cloud technologies. The expansion was revealed at the Tech for Good summit in Paris. IBM Chairman, CEO and President Virginia Rometty said:

"We know that AI, like other transformative technologies before it, will have a profound impact on peoples' jobs and the workplace. That is why IBM is leading the way in expanding the pathways through which students and professionals can build skills for today's technology era. Through groundbreaking education programs like P-TECH - which we are proud to expand in France - we can ensure that no one is left behind in the digital age."

Accenture (NYSE:ACN) has introduced a new tech platform called INTIENT, that advances and streamlines the delivery of patient treatments in life sciences enterprises. The platform leverages AI and advanced analytics, which includes robotic process automation and machine learning, to deliver actionable insights. Kevin Julian, a senior managing director in the Accenture Life Sciences practice, said:

"With INTIENT, our clients will be able to generate insights from research through to patient services, and even further with our plans to expand into other functions. The results will accelerate the delivery of life-changing treatments to patients."

NICE Ltd. (NasdaqGS:NICE) has announced Smart Digital Conversations, the next step in customer service made possible by their acquisition of digital platform Brand Embassy. NICE will integrate Brand Embassy's capabilities into their CXOne cloud platform, "enabling any digital channel to be seamlessly and smartly integrated into any customer service daily operations". Barak Eilam, CEO, NICE, said:

"CXone is already established as the leading Customer Experience cloud platform, based on the powerful integration of the industry's best WFO, Analytics and Omnichannel routing in the cloud. This makes CXone the perfect choice for enterprises of all sizes, as they transform to the cloud and advance to analytics. With the addition of Brand Embassy and its pioneering and market-proven digital experience suite, CXone now empowers organizations to also adopt a digital-first strategy, all under one platform."

Global AI in Retail and E-Commerce Market to Hit $19.37 Billion in Revenue by 2025

A report from Research and Markets finds that the global AI in retail and e-commerce market will reach revenue of $19.37 billion by 2025 with a compound annual growth rate (CAGR) of 42.8 percent in the forecast period 2019-2025. An excerpt from the report description reads:

Globally, the retail industry has become more competitive than ever as customers have plenty of choices while buying any product. The retail sector has become much more diverse because every customer has different and customized needs, which makes it tough for retailers to target a group. AI is now being used by retailers to get real-time and in-depth insights to attract diverse shoppers.

The revolution of AI is changing the customer shopping experience. AI in retail offers several opportunities in the retail space, as retailers have massive customer data available with them. Retailers can now understand their customers better and provide personalized recommendations, which help in retaining the customers and open new revenue streams for retailers. Brick and mortar retailers are spending in AI-based solutions to understand their customers better and enhance their shopping experience. The e-commerce industry is using AI to focus on applications such as product recommendations, search analysis, analyzing consumer sentiments, and promotions.

Sam Mowers,

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