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The AI Eye: NICE (Nasdaq: NICE) Wins 2019 Customer Product of the Year for ESP and Gridsum (Nasdaq: GSUM) Partners with ShineWing to Apply AI to Professional Services


Point Roberts, WA and Vancouver, BC - April 29, 2019 ( Newswire), a global investor news source covering Artificial Intelligence (AI) brings you today's edition of The AI Eye, watching stock news, deal tracker and advancements in artificial intelligence.

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The AI Eye: NICE (Nasdaq: $NICE) Wins 2019 Customer Product of the Year for ESP and Gridsum (Nasdaq: $GSUM) Partners with ShineWing to Apply AI to Professional Services

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Today's Column - The AI Eye- Watching stock news, deal tracker and advancements in artificial intelligence

NICE Ltd. (NasdaqGS:NICE) has announced that its Enhanced Strategic Planner (ESP) solution has received the 2019 CUSTOMER Product of the Year Award. Part of the company's Workforce Management (WFM) solution, ESP is powered by AI and provides comprehensive planning insights for contact centers. Barry Cooper, President of the Enterprise Group, NICE, said:

"NICE Enhanced Strategic Planner (ESP) reflects our continued commitment to innovate and introduce new paradigms in Workforce Management. By leveraging AI, contact centers can make planning decisions faster and more precisely. This solution also allows quick adaptation to business changes and drives long-term success. We are very pleased that NICE ESP has been honored with the 2019 CUSTOMER Product of the Year Award."

Gridsum Holding Inc. (NasdaqGS:GSUM) has entered a strategic alliance with Chinese domestic accounting and consulting firm, ShineWing. The agreement will see Gridsum apply its AI and big data analytics solutions to ShineWing's professional services experience. Guosheng Qi, CEO of Gridsum, commented:

"We are entering the era of digital transformation and informationization. Applying AI and big data can solve a number of problems that affect many industries and will facilitate corporate transformation and data governance. I strongly believe that our cooperation with ShineWing will boost the transformation from a labor-intensive model to a refined and intelligentized system across all industries, which will greatly benefit China's digital revolution."

Global Automotive AI Market to Reach $10.8 Billion by 2025

Research from Reports Intellect finds that the global AI in automotive market will reach $10.8 billion in 2025 from 641 million in 2016 with a compound annual growth rate (CAGR) of over 39 percent from 2017-2025. An excerpt from the report description reads:

The market growth is primarily driven by the rising demand for smart vehicle and increasing focus of vehicle manufacturers to enhance user experience. Moreover, automotive manufacturers are heavily investing in smart technologies such as Artificial Intelligence and LiDAR to create product differentiation. Moreover, increasing purchasing power of consumers has created a significant opportunity before the premium car segment, which is expected to fuel numerous opportunities in the market.

Sam Mowers,

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