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The #AI Eye: IBM ( $IBM) Launches New #AI Customer Experience Solutions at NRF 2019

Global AI in Social Media Market to Hit $2.23 Billion by 2023

 

Point Roberts, WA and Vancouver, BC - January 16, 2019 (Investorideas.com Newswire) Investorideas.com (www.investorideas.com), a global investor news source covering Artificial Intelligence (AI), in partnership with Gopher Protocol's (OTCQB: GOPH). Avant!, the latest innovation in machine learning, brings you today's edition of The AI Eye - Watching stock news, deal tracker and advancements in artificial intelligence.

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The #AI Eye: IBM ( $IBM) Launches New #AI Customer Experience Solutions at NRF 2019

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Today's Column - The AI Eye - Watching stock news, deal tracker and advancements in artificial intelligence

Global AI in Social Media Market to Hit $2.23 Billion by 2023

A report from Research and Markets indicates that the Global AI in Social Media Market is projected to grow from $365.83 million in 2017 to $2.23 billion in 2023 at a compound annual growth rate (CAGR) of 28.6 percent in the forecast period 2018-2023. An excerpt from the report summary reads:

In social media, artificial intelligence is gaining prominence, as most modern-day consumers are active on social media. With the increasing volume of unstructured data, booming number of social media influencers, and rising number of requests for service via social channels, marketers from various end-user industries (such as BFSI, e-commerce, telecommunication, etc.,) are actively exploring AI-based tools, to leverage the power of social media.

In addition, the increasing adoption of AI technologies for numerous applications in social media and rising use of AI-enabled smartphones are anticipated to fuel the growth of the AI in social media market. However, the presence of a limited number of AI experts and sluggish adoption of AI in developing economies are projected to hamper the growth of the market studied, over the forecast period.

IBM Launches New AI Customer Experience Solutions at NRF 2019, NICE Actimize Announces Financial Crime Enterprise Consulting & Advisory Practice and FICO Partners with Conductor to Tackle Payment Fraud with Falcon Platform

Stocks discussed: (NYSE:IBM) (NasdaqGS:NICE) (NYSE:FICO)

IBM (NYSE:IBM) launched new AI-powered innovations aimed at customer experience in the retail sector at the National Retail Federation's 2019 Big Show and Expo. Enabling a culture of digital operations and customer experience innovations is IBM Order Management with Watson Order Optimizer, and IBM MetroPulse, which help retailers improve omni-channel profitability and customer satisfaction. Luq Niazi, Global Managing Director, IBM Consumer Industries said:

"The changing landscape across today's retail and consumer industries has resulted in a rapid rise of emerging technologies, especially when it comes to Automation and Artificial Intelligence. Retail is one of the sectors to already implement and invest in cognitive and AI technologies, resulting in new and unexpected offerings for consumers and shoppers around the world."

NICE Ltd.'s (NasdaqGS:NICE) NICE Actimize business, a leader in Autonomous Financial Crime Management, has announced the launch of a world-class Financial Crime Enterprise Consulting & Advisory Practice (eCAP). NICE Actimize CEO Craig Costigan explained the new practice:

"Our powerful new service and consulting model was designed to further establish us as trusted advisors in financial crime and compliance related issues and implementations, and it allows us to enable our customers to stay on top of developing technologies such as artificial intelligence and robotic process automation, as well as create best practices for operational excellence and utilization of cost effective techniques. Our vision of Autonomous Financial Crime management meshes perfectly with this approach to provide these benefits and more as we attack all aspects of financial crime."

Fair Isaac Corporation (FICO) (NYSE:FICO) has partnered with Brazilian electronic payments company Conductor to protect Brazilian payment cards from fraud. This will be achieved with the FICO Falcon platform, which uses Cognitive Fraud Analytics and artificial intelligence technology, detects fraud in real time and can adapt to changes in fraud trends. Alexandre Graff, vice president of FICO in Latin America explained the platform:

"Falcon is an artificial intelligence solution based on dozens of machine learning patents that excel at detecting transactional fraud. Falcon models are based on the largest data fraud consortium in the world, the Falcon Intelligence Network. Conductor will also offer omnichannel communication based on FICO Customer Communication Services, which further reduces false positives and takes user experience to a higher level. For example, when the system identifies abnormal behavior, it communicates directly with the user's preferred communication channel to confirm whether it is fraud or not."

Sam Mowers, Investorideas.com

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Gopher Protocol's (OTCQB: GOPH) Avant! is the latest innovations in machine learning and is targeted to empower Gopher Protocol's wide range of IoT and mobile technologies. Avant! can be integrated into wide range of applications in a variety of fields among these are business, medicine, engineering, analytics and more. Avant! learns and enhances its expertise based on wide range of data sources and on its own. www.avant-ai.com.

AI expert Dr. Danny Rittman, CTO of Gopher Protocol Inc. (OTCQB: GOPH) is a semiconductor designer with over twenty years of experience with companies such as Intel (NasdaqGS: INTC), DEC, IBM (NYSE:IBM), and Qualcomm (NasdaqGS: QCOM). He has worked on many prestigious Integrated Circuits projects, among them the Intel's Pentium Pro, DEC's Alpha chip and others. Danny was the founder and CTO of BindKey Technologies, an EDA corporation that was acquired by DuPont Photo masks.

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