Investorideas.com
Search  Follow Investorideas on Twitter  Investorideas is on Facebook  Investorideas is on Google Plus  Investorideas is on Youtube  Investorideas is on Pinterest  Investorideas is on tumblr  Investorideas is on LinkedIn  Investorideas RSS 


Investorideas podcasts on iTunes, Google Play Music and iHeart.com    Bitcoin and Blockchain Stocks    8020 Connect

 

Join Investor Ideas Members to access the Renewable Energy stocks directory, water stocks, biotech stocks, defense stocks directories and the Insiders Corner

Enacomm and Advantel Partner to Equip Financial Institutions with AI Conversational Banking and Next-Generation

Advantel to help banks and credit unions upgrade customer self-service experience through artificial intelligence and machine learning

 

TULSA, OK - January 10, 2018 (Investorideas.com Newswire) Smart applications of data-powered technology are revolutionizing the customer self-service experience delivered by financial institutions. Enacomm, Inc., a leading provider of intelligent interactions and customer authentication technologies for banks, credit unions and credit card companies, has teamed up with Advantel, a leading technology solutions provider deploying integrated voice and data solutions for clients around the world. Through the partnership agreement, Advantel will make available to financial institutions both VPA (Virtual Personal Assistant) banking and the Enacomm Financial Suite (EFS), which includes a hosted, dynamic interactive voice response (IVR) system for personalized customer interactions.

"Advantel's team of experts designs, implements and maintains powerful converged solutions for businesses worldwide," said Enacomm CEO Michael Boukadakis. "Enacomm is proud that our next-generation customer self-service technologies are now part of Advantel's arsenal. We're confident that making AI and phone banking available to financial institutions will help open additional doors, with Advantel's current and prospective customers."

Harnessing artificial intelligence, VPA is Enacomm's solution for financial institutions' self-service users that works with popular Virtual Personal Assistants, such as Amazon Alexa and Google Home. Using Enacomm's hosted systems, a properly authenticated user can confidently conduct secure bank transactions and gain virtually full access to their financial accounts - with the sound of their voice.

The Enacomm Financial Suite provides a range of software tools, from powerful voice biometrics to customer relationship management (CRM), as well as added levels of security. Enacomm's data-driven IVR solution uses customer intelligence to efficiently direct calls, personalization to help retain customers, and context preservation to provide fast, superior self-service.

"Enacomm's AI-assisted banking and intelligent IVR are best in class and complement the technologies that already play key roles in the solutions we develop for our customers," commented Mark Ritchie, President of Advantel. "We're excited to bring these products to market. AI and machine learning are the future of customer self-service."

For more information on VPA banking and the Enacomm Financial Suite, go to www.enacomm.net.

About Enacomm

Enacomm is a leading provider of innovative, interactive and intelligent customer self-service and assisted-service solutions. A frontrunner in interactive voice response (IVR) technology, Enacomm solutions are delivered as hosted services or on-demand through the cloud. The company's customer base is made up of Fortune 50 to Fortune 2000 companies concentrated in the Financial/Credit Union, Prepaid/Cash Card, Health Care and Utilities industries. Utilizing web, mobile, SMS texts, email, voice and other communication technology channels, Enacomm helps organizations provide customers with a superior, multi-modal self-service experience. Enacomm processes more than 1,000,000 voice calls, SMS texts, emails and automated data transactions every day. Learn more about Enacomm at www.enacomm.net.

About Advantel Networks

Advantel™ Networks is a premier technology provider that designs, implements and maintains powerful converged communication and data network solutions to businesses worldwide. For over 30 years, Advantel Networks has focused on reducing infrastructure costs and simplifying IT administration for SMB to Fortune 100 enterprises. Our company delivers critical business solutions and services, such as Security, Data Centers, Storage and Virtualization, Unified Communications, Contact Centers, Cloud, and Integrated and Managed Services. Advantel was recently named to The Channel Company's CRN Solution Provider 500 list, underscoring its value in the IT landscape. For more information, visit www.advantel.com.

For more information, contact:

Lauren DuBois
(917) 573-2485
LaurenD@enacomm.net

Enacomm® is a registered trademark of Enacomm, Inc. Alexa is a trademark of Amazon.com, Inc. or its affiliates. Google Home is a trademark of Google Inc.

Enacomm
5800 East Skelly Drive
Penthouse
Tulsa, OK 74135


TechSectorStocks.com - investing ideas in tech stocks- mobile payments, social media, AI and Robotics, Drone Stocks, GPS, Internet of Things (IoT)

Like Tech Stocks? View our Tech Stocks Directory



More Info:

Investorideas.com Newswire

This news is published on the Investorideas.com Newswire - a global digital news source for investors and business leaders

Disclaimer/Disclosure: Investorideas.com is a digital publisher of third party sourced news, articles and equity research as well as creates original content, including video, interviews and articles. Original content created by investorideas is protected by copyright laws other than syndication rights. Our site does not make recommendations for purchases or sale of stocks, services or products. Nothing on our sites should be construed as an offer or solicitation to buy or sell products or securities. All investment involves risk and possible loss of investment. This site is currently compensated for news publication and distribution, social media and marketing, content creation and more. Contact each company directly regarding content and press release questions. Disclosure is posted for each compensated news release, content published /created if required but otherwise the news was not compensated for and was published for the sole interest of our readers and followers. More disclaimer info: http://www.investorideas.com/About/Disclaimer.asp Learn more about publishing your news release on the Investorideas.com newswire http://www.investorideas.com/News-Upload/

Additional info regarding BC Residents and global Investors: Effective September 15 2008 - all BC investors should review all OTC and Pink sheet listed companies for adherence in new disclosure filings and filing appropriate documents with Sedar. Read for more info: http://www.bcsc.bc.ca/release.aspx?id=6894. Global investors must adhere to regulations of each country.