Technology/Services
DTS provides expert market analysis and management tools:
- Demographics Analysis
- Driver Delivery Timing
- Population Counts
- Store Locator Wall Map
- Driver Booklet Map Grids
- Future Marketing Analysis
- Map Coordinate Analysis
- Custom Reporting
- Consumer Frequency Habits
- Customer Data Mining
1. ONE-NUMBER/ONLINE ORDERING:Specifically designed for chain businesses DTS creates the ultimate customer delivery service by branding a One-Number Ordering solution and providing Online Ordering services, as well. So delivery customers are just clicks away! We also give all the support you need to achieve market-exclusive, top-of-head consumer and business awareness of your delivery solution:
- One -Number Branding (i.e. 888-SUB-TO-GO)
- One-Number Implementation
- One-Number Integration
- Online Ordering Integration
- Marketing & Promotion Support
2. CALL CENTER EXCELLENCE:DTS is passionate about delivering highest quality customer service. We have acquired advanced Call Center telecommunications equipment and developed technology, training and management controls to assure you that every delivery is handled with professional skills and systems:
- Platinum Level Customer Service Training
- Inbound - Outbound Call Services & Tracking
- Call Recording & Live Monitoring
- Skills-based Routing
- Overflow Remote Agent Capability
- Quality Care with Bilingual Flexibility
- Management Layers with Specific Service Roles
- CRM Development Program
- Specialized Help Desk (800 services)
- DTS Delivery Software Support
- Driver Delivery Assistance
- Web-based Information Retrieval System
3. POINT-OF-SALE INTEGRATION:Experience puts DTS at the forefront of delivery solutions planning and integration. Our technology team immerses itself into your point-of-sale system to integrate our capabilities with your opportunities. The result is a surprisingly simple and seamless:
- Easy-to-use Process
- DTS Fast-Train Online
- DTS Fast-Install Online
- New Order Prompt
- Current POS Printer
- 3-Ticket System: Customer, Store, Delivery
- Delivery Instructions Printed on Delivery Ticket
- Branded Help Line Tracks & Databases Customer Issues
4. POINT-OF-SALE INTEGRATION:
SITE DELIVERY COORDINATION:
DTS leaves nothing to chance. Our passion for top-tier customer service extends throughout and after the physical delivery process. Our systems ensure that your delivery is monitored and managed for a satisfying customer experience, or event-driven resolution:
- Single Order Real-Time Tracking
- Store Delivery Staff Availability
- Custom Event Triggers
- In-store Printer Messaging-capable
- Store Communication at Custom Threshold Times
- Management Notification Through Escalating Process
5. MARKETING & TRAINING SYSTEMS:DTS offers a truly turn-key solution to maximize your customer delivery opportunities. We provide comprehensive marketing support, employee training and incentives to help drive delivery demand and promote 5-Star execution:
- Roll out planning and execution
- Website Promotional Ordering
- Branded Online Employee Training
- Printed Employee Manual
- Complete Marketing Toolbox
- Advertising, Promotion & PR
- In-Store, Direct Mail & Media
- Home and Business Promotion
News Releases
ITrackr Technologies (OTC: DTSL.PK) Receives Final Approval to Change Name to Delivery Technology Solutions
An Open Letter from the CEO of ITrackr Technologies (OTCPK:ITKR) - February 24, 2010
iTrackr Technologies Acquires Assets of Universal Delivery Solutions, Inc - February 10, 2010
Key Management
Ryan F. CoblinChairman & CEO
rcoblin@universaldelivery.com
Investor Relations
Delivery Technology Solutions
Ryan F. Coblin, 561-674-9520
or
Pearl Group Advisors, Inc.
Public Relations, 954-232-5363
Disclaimer: Corporate Profile as prepared and approved by featured company.
*Investor Protection and Regulation for Pinks sheets:
http://www.pinksheets.com/otcguide/investors_protection.jsp